8-9-13 I changed to single account due to
death of my spouse on 7-1-13. Multiple attempts to handle a simple
issue have led to creation of three accounts at US Cellular dealing
in-person with 8 reps, on phone with different rep each time (at
least 8) and through email with various reps only to resolve one
issue while then creating a new issue. Each representative seems
eager and friendly and wanting to help but after assuring me they
have the matters resolved, it turns out they do not and I can never
reach that same person again. I would call it a comedy of errors but
it has become too painful. I now have three different account
numbers with US Cellular and only one phone. The three accounts have two with credit balances and one
with a balance due.
I am closing this to comments because everyone saw this before. It is primarily to make US Cellular even more aware of my anger and anxiety in case they see it. The original post is still open to comments.
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